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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica McCord

Monica McCord

February 6, 2026

5  out of  5
rating by Monica McCord
"This office has had my life insurance for years but they just saved me $1500+ per year between auto and home! I was wondering if I was paying too much - turns out, I definitely was! So grateful to this team for prompt, personable service!!"
We responded:
"Hi Monica,
Thank you so much for your wonderful review! We're thrilled to hear that we could help you save over $1500 per year on your auto and home insurance. It means a lot to us that you've trusted our office with your life insurance for years, and we're grateful for the opportunity to assist you further. Providing prompt and personable service is our priority, and we're so glad that you had a great experience. Thanks again for your kind words and continued trust!

Warm regards, Scott Clayton - State Farm Agent"
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Tiara Aulbach

January 6, 2026

1  out of  5
rating by Tiara Aulbach
"This place will take whatever money they can out of your pocket even when you are no longer a client of theirs months after canceling services. Stay away from this insurance company especially if you do not want to have to pay an extra $400 after months of no longer being insured by them. I would give zero stars if I could."
We responded:
"Thanks for your review, Tiara. Thanks for letting people know about our Small Business coverage. We can sense your frustration. We’d love to connect and find out more about your frustrations and help you better understand your policy! - Scott Clayton State Farm Agent"
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Teri Singleton

August 2, 2025

5  out of  5
rating by Teri Singleton
"Huge shout out to MEGAN ROBISON!!!! Girl, when I say you know your stuff you absolutely know what you’re doing & talking about! First let me say, details are a must for me & you always hit the nail on the head! Second, thank you for handling my son’s accidental claims, or at least following through with everything! I was clueless as to what or who to contact and you have been there through the whole process!!!! When you get and agent who is very knowledgeable about her job & cares for her clients it makes the transition so much easier! Megan went above & beyond her call of duty on this situation and thanks just isn’t enough! Please don’t leave her hanging bump her pay she’s so worth every single dollar!!!!!"
We responded:
"Thanks for the wonderful review, Teri! we love helping families with Home Insurance and Car Insurance and Life Insurance! Scott Clayton, State Farm Agent"
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Raulito Nava

June 27, 2025

5  out of  5
rating by Raulito Nava
"I had an absolutely amazing experience working with Niki from State Farm. From start to finish, they provided exceptional customer service, answering all my questions thoroughly and guiding me through every step of the process.

What impressed me most was how quickly and efficiently they were able to get me set up with a home and auto insurance bundle. Not only did they save me time, but they also saved me money with a great bundled rate. The process was smooth, hassle-free, and handled with the utmost professionalism.

It’s rare these days to find a company that truly values their customers, but Niki went above and beyond to make sure I was taken care of. I highly recommend them to anyone looking for reliable insurance with outstanding service."
We responded:
"Thanks for your wonderful review! We love providing great services to you and your loved ones for auto insurance and home insurance! - Scott Clayton, State Farm. "
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brittany schmitz

June 25, 2025

5  out of  5
rating by brittany schmitz
"If you are looking for a new insurance company, you’ve found them here. Scott Clayton and his team are fantastic!!"
We responded:
"Thanks Brittany! We love having new opportunities to show off with discounts on Home Insurance and Car Insurance! - Scott Clayton, State Farm Agent"
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Terry Spearman

June 25, 2025

5  out of  5
rating by Terry Spearman
"My agent Megan Robinson is awesome! She is always willing to help with my account or send me insurance cards."
We responded:
"Hi there,
Thank you so much for your kind words! We're delighted to hear that Megan has been so helpful and responsive with your account and insurance cards. She truly cares about providing excellent service, and your feedback means a lot to all of us. We appreciate your trust and look forward to continuing to assist you!

Best regards, Scott Clayton - State Farm Agent"
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maddy

June 25, 2025

5  out of  5
rating by maddy
"Since starting my policy at State Farm, Megan R. has been nothing but helpful! She answers any questions I have, helps with claim problems and is always friendly when I need help. It’s a huge perk being able to go into the office for assistance instead of calling a 1-800 number!"
We responded:
"Hi Maddy!
Thank you so much for sharing your experience! We're thrilled to hear that Megan has been so helpful and friendly throughout your journey with us. We agree—being able to offer in-person assistance makes a big difference, and we’re glad it’s been a valuable perk for you. Your trust means a lot to us, and we’re always here to support you whenever you need.

Warmly, Scott Clayton - State Farm Agent"
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Kyle

June 25, 2025

5  out of  5
rating by Kyle
"Great response time , easy communication , my agent Megan easily adds cars as needed and best pricing . Saved over $1500 on our two home policies alone"
We responded:
"Hey Kyle! Appreciate your feedback! We're thrilled to provide great discounts and coverage for Home Insurance and Car Insurance! - Scott Clayton, State Farm Agent"
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Jessica Akins

June 25, 2025

5  out of  5
rating by Jessica Akins
"I worked with Megan! She was so helpful in getting me auto, home and life insurance! She was very knowledgeable in each one! We even discussed pet insurance!

Megan helped us get better insurance, at a lower price with a much more helpful company!"
We responded:
"Hi Jessica,
Thank you so much for sharing your experience! We’re thrilled to hear that Megan was able to assist you with auto, home, life, and even pet insurance. It’s wonderful to know she provided knowledgeable guidance and helped you find better coverage at a lower price. Your trust means a lot to us, and we’re grateful to have the opportunity to support you and your insurance needs!

Warm regards,

Scott Clayton, State Farm Agent"
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Rich Klosterman

June 24, 2025

5  out of  5
rating by Rich Klosterman
"We are very pleased with the customer service we received from the Scott Clayton Agency. Our agent Nicollette Shaw has been extremely helpful and courteous. She made sure she understood our insurance needs and helped us choose the best policies at very affordable prices. We highly recommend her and this agency."
We responded:
"Hi Rich,
Thank you so much for your wonderful feedback! We’re delighted to hear that Nicollette provided you with helpful and courteous service and took the time to understand your insurance needs. It’s great to know you found the best policies at affordable prices. We truly appreciate your recommendation and look forward to continuing to serve you!

Best regards,
Scott Clayton Agency Team"
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Stephen Wilson

February 22, 2025

5  out of  5
rating by Stephen Wilson
"Scott providesd us top notch service and is very professional. It's clear that her cares about his clients and ensures we have the best coverage for our needs. I would highly recommend!"
We responded:
"Steve, thanks for sharing your experience! We love providing great service and discounts on home insurance and car insurance! See you soon! - Scott Clayton State Farm Agent "
Profile photo of Ria Wilson

Ria Wilson

February 20, 2025

5  out of  5
rating by Ria Wilson
"Scott is just what we needed. Over the years we have been looking for an agent who provides a personalized experience. He checks every box. He came to our house and explained the entire policy in detail. He was extremely patient and answered of our questions (and I ask a lot). Using insurance comes with a lot of stress because of the events they are attached to. We can tell he will be there and looking out for us. Our only regret was not making the switch sooner."
We responded:
"Ria, thank you so much for your kind review! We love helping families with their home insurance and car insurance. I’m glad we were able to find you the discounts and service you were wanting! Cheers! - Scott Clayton State Farm"
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Justin Beadle

February 7, 2025

5  out of  5
rating by Justin Beadle
"Appreciate Scott's perspective and taking the time to personally meet with me to make sure I understand my coverages and that they meet my family's needs."
We responded:
"Hey Justin! Thanks for your kind review. We’re so happy to hear you love the coverages and insurance advice for your home insurance and car insurance. - Scott Clayton, State Farm Agent"
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Ethan Bowers

February 6, 2025

5  out of  5
rating by Ethan Bowers
"Scott is the best, he is knowledgeable and is always just a quick phone call away if I need him. If you are looking for a change in insurance you should speak with him."
We responded:
"Ethan! Thanks so much for your kind review. We love helping folks with their Home Insurance needs in St. Charles County and surrounding areas! - Scott Clayton State Farm Agent"
Profile photo of Elizabeth Kennedy

Elizabeth Kennedy

January 21, 2025

5  out of  5
rating by Elizabeth Kennedy
"Scott and his team are amazing. When we were struggling to find anyone to cover us when under contract on a new home, Scott and State Farm came to the rescue! They worked quickly, were very professional, and were able to get us covered. We moved all of our polices over to them and are so grateful for the coverage. Scott even has one-on-one meetings with his clients to ensure all needs are being met, and is not pushy with sales. He seems like he genuinely wants his customers to be happy and have the best coverage possible!"
We responded:
"Thank you for sharing your experience, Elizabeth! We’re delighted to hear you appreciated our personalized approach and commitment to finding the best coverage for you. We understand how important it is to have reliable protection, especially when purchasing a new home. It’s wonderful to have you as part of our State Farm family, and we’re always here to help! - Scott Clayton "
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TERRY QUICK

November 23, 2024

5  out of  5
rating by TERRY QUICK
"As an agent for Scott Clayton State farm insurance, I would recommend Kailey Bell as your insurance agent. She has helped me tremendously saving me money and updating my insurance. Very polite and very knowledgeable with all the questions and help that I needed. Kudos to Kailey Bell for commitment to her job."
We responded:
"Awe, Terry… we’re blushing! Thanks for your great review. We love helping customers get great discounts and service in our office! - Scott Clayton, State Farm Agent"
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Suzi

October 20, 2024

5  out of  5
rating by Suzi
"Scott is amazing. I switched to service with him a couple years ago and he is always available with a quick response for any questions that I may have. It doesn't matter if I e-mail or text him, Scott responds within a day. Also, he has provided assistance with everything from the original service of getting me home owners and auto insurance at a cheaper rate than my previous carrier to helping me when I can't seem to manage the process of finding and printing new insurance cards for my car or getting a new beacon when I got a new car. Scott and his team are the best.

Adding a second note here because I recently had the pleasure of dealing with Scott and team for an insurance claim. I had a lot of questions and every time, Scott either contacted me himself or got someone from the claims department to contact me within 24 hours."
We responded:
"Suzi, thanks so much for your kind review. We love serving your home insurance and car insurance needs with great discounts and excellent service. Your trust is greatly appreciated. - Scott Clayton, State Farm Agent "
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NancyL

June 27, 2024

5  out of  5
rating by NancyL
"Excellent Agent! Always responds promptly to questions or inquiries. Really represents us! Thanks Scott!"
We responded:
"Thanks Nancy! We love helping you get great discounts on home and car insurance. Our customers matter so much to us, and it means a lot when you take time to thank us in this way. - Scott Clayton, State Farm Agent"
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Darren DeGroot

May 15, 2024

5  out of  5
rating by Darren DeGroot
"Highly recommend Scott Clayton and State Farm! Had an issue with another provider (long story) but Scott was able to get me BETTER coverage at a LOWER premium. Not only is he great to work with but he’s super quick! If you have any insurance needs or have an interest in getting a quote, give him a call!"
We responded:
"Darren! Thanks so much for your review. We value helping folks with their homeowners insurance and car insurance, so it is a pleasure working with you and your family! - Scott Clayton, State Farm Agent"
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Michael Russek

May 1, 2024

5  out of  5
rating by Michael Russek
"Scott is a great agent. I know insurance companies can move slow but he will try really hard to get his clients expedited. Glad we switched to Scott and State Farm. I’m hard to please too and Scott does."
We responded:
"Mike! Thanks so much for your kind review. It was great to hear that your experience with your homeowners insurance and car insurance have been satisfactory. We love to help families get great coverage with great discounts. Blessings! - Scott Clayton, State Farm Agent"
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Bobby Shanks

February 1, 2024

5  out of  5
rating by Bobby Shanks
"This agency literally manages all of my insurance for my business and personal. Scott represents the “new” genre of insurance agency which is refreshing. I can call, text, email or whatever and this agency has a method to receive me which I feel is exemplary customer service."
We responded:
"Thanks Bobby! We love helping you with your small business insurance, car insurance, motorcycle insurance, and homeowners insurance! Thanks for your trust! - Scott Clayton, State Farm Agent "
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RKB K.

January 29, 2024

5  out of  5
rating by RKB K.
"Our insurance went up this past year and we knew we needed to shop around for better prices. We immediately went to Scott & are so glad we did. They were quick, responsive & got us a great rate saving us hundreds of dollars! I highly recommend Scott Clayton and his team!"
We responded:
"Thanks Rachael! We love giving families great discounts on Home insurance and car insurance. We’re grateful for your trust. - Scott Clayton, State Farm Agent"
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Mark Jones

January 25, 2024

5  out of  5
rating by Mark Jones
"Scott was able to help me save more than $6000 per year on my insurance. Trust me this is who you should call. He will definitely do what he can to help you out."
We responded:
"Thanks Mark! We love giving people great discounts on home insurance and car insurance and motorcycle insurance! Our office is always available for you. Scott Clayton, State Farm Agent"
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Corry Branham

November 9, 2023

5  out of  5
rating by Corry Branham
"Kailey is absolutely phenomenal!! She's super easy to talk to and understands exactly what I need for both life and car insurance. She was able to set me up with a policy that was affordable and fit my needs. I highly recommend Kailey!!"
We responded:
"Corry! Thanks for your kind review. Life insurance is a passion of ours, and we love giving great discounts on Home Insurance and Car insurance! - Scott Clayton, State Farm Agent "
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Casey Anderson

November 8, 2023

5  out of  5
rating by Casey Anderson
"Kailey is the best!!! Super helpful. Recommend her to everyone!"
We responded:
"Thanks Casey! We love helping folks get great deals on home and car insurance, and Kailey is always doing that so well! - Scott Clayton, State Farm Agent"